CrimeStar is used primarily by small and medium sized county and municipal law enforcement agencies in various states throughout the US. While these agencies represent the majority of CrimeStar customers, the product has been licensed for use by considerably larger organizations such as; the US Department of Commerce, the New York City (NY) Police Department and the Houston (TX) Police Department. CrimeStar is also being used by various specialty law enforcement agencies such as College and University Police, Indian Tribal Police, Park Rangers and Regional Narcotics Task Forces.  In most cases CrimeStar is used as a complete organizational records management system.  However, in some cases it is used as a specific records or investigations tool by specialty personnel or departmental units, such as Narcotics Officers, Gang Investigators, Crime Analysts and Community Policing specialists.
 

Absolute Minimum :  Pentium 266 Mhz (or equivalent), 64MB RAM, 40MB Disk, SVGA (800x600) Video Card
Recommended :  Pentium 650 or faster, 256MB RAM or more, 400MB Disk or more, Fast XGA (1024x768) Video Card

We also highly recommend that you have a high capacity off-line storage or backup device such as a DAT tape drive, Jazz Drive or CD-RW drive so that your data can be backed up on a regular basis.  If you are using CrimeStar in a network environment we recommend a 100 MBit/Second network or a GigaBit (1000 Mbit/Second) network infrastructure.   These networks are 10 and 100  times faster than a standard 10MBit/Second network system.
 

If however, you wish to take advantage of certain features within the program you will need additional equipment or software not supplied by Crimestar Corporation.  This optional equipment could consist of a Barcode Scanner, Digital Camera.  To use the Diagramming features that CrimeStar is capable of you should consider licensing an OLE compliant diagramming tool such as SmartDraw, Visio, Easy Street Draw and others.  These diagramming products are not provided by or licensed by Crimestar Corporation, however Crimestar will work with many of them.
 

While some software vendors profit from data conversion, Crimestar wants to ensure that all Crimestar customers get the best and most affordable deal possible on these data migration and conversion services.   As such, Crimestar never receives any referral fee, kickback or other compensation from White Box Technologies or any other person or company for the data migration and conversion services performed.

White Box Technologies can be contacted at:

Attention:  J.J. Thurgood
White Box Technologies Inc.
1245 Brickyard Road, Suite 550
Salt Lake City, UT 84106

(801) 386-5013     x 5037

1. If we don't have the state offense codes to provide back to you, it is likely you can get a copy of another Crimestar user's code tables directly from that user via our Virtual User Group.
    
2. Our experience has shown that most law enforcement agencies only use a very small fraction (100-200) of the thousands of statutory codes that are published within their respective state.  Combine this with the fact that there may be county and municipal offense codes that must be entered as well and it is obvious that simply entering the most common codes state or otherwise is not as big of a task as one might imagine.
    
3.  As for UCR codes, we adhere only to the published FBI national standard for UCR reporting thus the UCR codes used by the system are defined internally based on those published FBI standards.
   

In this industry there are vendors that charge tens if not hundreds of thousands of dollars for software similar to ours.  They do this partly because in some circumstances they know they can and partly because they often agree to site by site customizations resulting in the ongoing support of multiple product/installation variations.  Software development is expensive and as a result modifications etc. are expensive too. Crimestar has taken a true "product" approach with our software.  As such we have one package that does everything and we have built in the ability for the end user to "turn off" the things they don't need or don't want to use.  This works well because even though many customers don't need everything we offer, different people need or want different things.  This all inclusive, user configurable approach allows us to keep our costs and prices down making the system more affordable to the overall market.  

Consider Microsoft Word:  Most (perhaps 95%) of the users of that product only use about 20% of its features and capability, but it is less costly to the consumer for Microsoft to offer one product that has all those features than it would be if Microsoft had to build and support 10 different iterations
of their Word Processor "WORD" to accommodate different skill levels.
 

Example: If your agency purchases 7 user licenses, you can install CrimeStar on as many networked computers as you wish within your agency, however the software will prohibit more than 7 people from using it at any one time. When the 8th person attempts to sign-on to CrimeStar they simply receive a message as follows: "Sorry, There are already 7 users accessing the system. Please try again later."   When one of the original 7 users sign out and closes CrimeStar the license they were using then becomes available for someone else to use. 

The concept is actually simple.  The more licenses you purchase, the more users that will be allowed to access the central CrimeStar database at the same time, but you don't necessarily have to purchase a license for every networked computer you have, unless you want all of those computers to be able to run CrimeStar simultaneously. This permits great flexibility at a minimal expense for your agency.

If you intend to run CrimeStar on a single non-networked computer, you only need 1 user license.  If however you intend to (or do) run CrimeStar on more than one non-networked computer, a license must be obtained for each non-networked computer where CrimeStar is installed.

* Note, the license agreement distributed with the CrimeStar software shall supersede any information listed herein.
 

To resolve technical issues, you should first check the published resources such as online help files and manuals.  If after consulting those resources you still need technical assistance you can contact Crimestar for additional help.
 

This rate is very competitive as many professional training centers charge as much as $200 per person attending the training class!
Check out our On-Site Training Page for more information